A2: We have full ranges parts and accessories for mobile phone and Tablet, also Laptop. If you need to know more details, please check with your sales.

A3：All products are tested one by one before shipment to assure quality. We conduct the strictest QC standards, and each item is tested at least 3 times before sending out. Please check with our sales to get detail QC procedure.

A4: We provide lifetime warranty on our brand products: EK Pro, EBS series (physical damage or man-made damage excluded). We support 6 months warranty for other phone parts. All function problems are covered under warranty.

A5: If there is any quality problem, please provide a detailed video or picture showing the issue. We will give you a solution.

A6: 1. Share with me your wish list, including models and QTY 2. We will get back to you with a quotation sheet including all the fees 3. Confirm the quotation and arrange the payment. 4. Ship within 1-2 working days after payment, delivery in 3-5 working days by express.

A7: You can check our website www.elekworld.com, add interested products to your cart, export the wish list and send it to us. We will get back to you with the best quotation. Currently, our website doesn't support online checkout.

A8：For trial order, We have no minimum order quantity. You can order 1-10 pcs to test our quality first, then buy more. The more you order, the better price you get.

A9: We support bank transfer, PayPal (under $500), RMB, and USDT. For orders over $1,000, bank transfer is recommended.

A10:We usually ship with DHL, UPS, FedEx. It takes 3-5 working days for delivery. We ship within 1-2 working days after payment received.

A11: Yes, some area have tax-free service, but it may takes 10-15 days to deliver. For more details, please check with our sales.

A12：Please let us know what parts you need (screens, back covers, batteries, etc.), and we will send you the corresponding price list. You can also visit our website.